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1-12
Overview
User
’s Guide for Magna™ Platinum Series™ Printers
1
2
...
13
14
15
16
17
18
19
20
21
22
23
...
179
180
User’s Guide for
1
Magna™ Printers
1
Regulatory compliance
2
Trademark acknowledgments
2
Proprietary Notice
2
Contents
3
Overview
7
About this manual
8
Audience
8
About the Magna printer
8
Printer models
9
1-4 Overview
10
Printer features
12
Inside the printer
13
1-8 Overview
14
1-10 Overview
16
1-12 Overview
18
Using the printer
19
Loading cards
21
2-4 Using the printer
22
Loading the print ribbon
23
2-6 Using the printer
24
Load the print ribbon
24
Removing the supply cartridge
25
2-8 Using the printer
26
Remove the supply cartridge
26
Load supply in the cartridge
26
Supply tracker
28
Set the debower
29
2-12 Using the printer
30
Power on the printer and PC
31
Ready button
32
Status light
32
Making cards
33
2-16 Using the printer
34
Print from a PC application
34
Removing cards
36
Responding to messages
37
Figure 2-18: Typical message
38
Shut down the printer and PC
39
2-22 Using the printer
40
Using the printer driver
41
Document Properties
42
Use the Properties dialog box
43
3-4 Using the printer driver
44
3-6 Using the printer driver
46
• Print ribbon type
47
• Print blocking pattern
47
• Printer type
47
3-8 Using the printer driver
48
Using the Printer Toolbox
50
3-12 Using the printer driver
52
Open the Printer Toolbox
52
Exiting the Printer Toolbox
53
3-14 Using the printer driver
54
Maintaining the printer
55
Running a cleaning cycle
56
4-4 Maintaining the printer
58
Replace the cleaning roller
58
Cleaning the printer rollers
60
4-8 Maintaining the printer
62
Cleaning the supply tracker
64
Clean the supply tracker
65
Cleaning the heated roller
66
Cleaning tips
67
Cleaning the printhead
68
Edge of the printhead
69
Ground cable
70
4-18 Maintaining the printer
72
Troubleshooting
73
Troubleshooting guide
74
Track Format Data
77
Windows test page
78
Magnetic stripe test card
79
Problems with card appearance
80
Problem Troubleshooting
81
5-10 Troubleshooting
82
5-12 Troubleshooting
84
5-14 Troubleshooting
86
5-16 Troubleshooting
88
What you see
89
Possible causes Solutions
89
Optional overlay module
91
5-20 Troubleshooting
92
Jane Doe
93
5-22 Troubleshooting
94
Obtaining service
95
5-24 Troubleshooting
96
5-26 Troubleshooting
98
Before you install
99
Installation audience
100
General requirements
100
Selecting the site
101
6-4 Before you install
102
6-6 Before you install
104
Install the printer
105
Unpacking the printer
106
Who to call for assistance
108
Connecting cables
109
7-6 Install the printer
110
Connect a USB data cable
110
7-8 Install the printer
112
Connect the power cord
113
Installing the printer driver
114
7-12 Install the printer
116
7-14 Install the printer
118
7-16 Install the printer
120
7-18 Install the printer
122
Printing sample cards
124
Setup tips
124
Changing optional settings
125
Setting printer permissions
126
7-24 Install the printer
128
Safety and compliance
129
Liability statement
130
Acknowledgments
131
Supplies and cards
133
Personalization supplies
134
Laminate material
135
Authentic
136
Tips for success
137
Name Part number Description
137
Card specifications
138
StickiCards
139
Contactless smart cards
139
Pre-punched cards
139
Card quality guidelines
140
Cleaning supplies
141
Replaceable cleaning sleeve
142
Cleaning kits (optional)
142
Magnetic stripe cleaning card
143
Cleaning pen
143
Heated roller cleaning stick
143
Printer driver CD-ROM
144
Path Purpose
145
Printer components
146
Card cartridge
147
Cleaning roller spindle
147
Card output stacker
147
Data cable
147
Power cable
148
Smart card cable
149
Overlay cartridge
149
Topcoat cartridge
150
Spool cap
150
Related publications
151
PC port settings
153
Set up two ECP parallel ports
154
Setting parallel port values
157
• Setting USB port values
161
• Setting serial port values
161
Magnetic stripe encoding
165
Magnetic stripe escapes
167
Using magnetic stripe escapes
168
Printer
169
Manufacturer
169
Encoding
169
Syntax Example
169
TTS (Thrift Third Standard)
170
NTT character set
171
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